Norton Lodge Care Home
Norton Lodge Care Home is a residential care home in Stourbridge, Dudley (DY8 2TA). It holds a CQC rating of Good.
About Norton Lodge Care Home
We at Norton Lodge Care Home are delighted to welcome you to our residential care home in Stourbridge, a warm and homely setting offering older person care and support for adults living with physical disabilities. Nestled within the wider Dudley borough in the West Midlands, our home provides a peaceful base where residents can feel truly settled. Our location in the DY postcode area places us within easy reach of the local community, allowing families from across Stourbridge and the surrounding villages to visit with ease. The familiar surroundings of the West Midlands offer residents a comforting sense of place, whilst our home itself is designed to feel calm, welcoming and unmistakably residential rather than institutional. We believe that a care home should feel like a home first and foremost, and every corner of Norton Lodge reflects that ethos. At the heart of what we do is personalised residential care for older people. We understand that moving into a care home is a significant step, and we work hard to make that transition feel reassuring rather than daunting. For residents living with physical disabilities, we provide thoughtful, dignified support with daily routines, mobility and personal care, always centred on what each individual can do and wishes to do. Our approach is gentle, patient and led by the person in our care, never by the clock. In practice, this means residents enjoy days shaped around their own preferences, whether that involves quiet time with a favourite book, joining in with a social activity, sharing a meal with friends or simply spending unhurried time with loved ones. Families can take comfort in knowing that wellbeing, companionship and independence are woven into everyday life at Norton Lodge. We see ourselves as an extension of the family, working closely with relatives to keep communication open and to ensure care continues to reflect each resident's changing needs over time. Our commitment to quality is reflected in our most recent inspection by the Care Quality Commission, where Norton Lodge Care Home was rated Good overall. We were also rated Good across each of the five key areas the CQC examines: safe, effective, caring, responsive and well led. For families, this independent assurance offers genuine peace of mind, confirming that the care we provide is safe, that outcomes for residents are positive, that our team is kind and compassionate, that support is tailored to individual needs and that our home is thoughtfully managed. We are proud of this recognition and remain dedicated to maintaining and building on these standards every single day. Choosing the right care home is one of the most important decisions a family can make, and we know it often comes at an emotional time. If you are exploring options for a loved one in Stourbridge or the wider Dudley area, we warmly invite you to get in touch with Norton Lodge Care Home. We would be delighted to answer your questions, talk through what life with us could look like and help you feel confident that your loved one will be cared for with warmth, respect and genuine kindness.
Care provided at Norton Lodge Care Home
- Older person care
- Physical disability support
- Respite care
- Last CQC inspection: 7 November 2018
Read the full inspection report on the CQC website.
Common questions about Norton Lodge Care Home
Where is Norton Lodge Care Home located?
Norton Lodge Care Home is a residential care home in Stourbridge, Dudley, DY8 2TA. You can view its exact location and get directions from the map on this page.
What type of care does Norton Lodge Care Home provide?
Norton Lodge Care Home is registered to provide residential personal care, with support that includes Older person care, Physical disability support, Respite care. The full list of services is shown on this page.
What is Norton Lodge Care Home's CQC rating?
Norton Lodge Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 7 November 2018. You can read the full CQC report from the link on this page.
Does Norton Lodge Care Home offer respite or short-term care?
Yes. Norton Lodge Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Norton Lodge Care Home
Can Mum or Dad stay here if their dementia gets worse?
No. Norton Lodge Care Home Ltd is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Norton Lodge Care Home Ltd is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Norton Lodge Care Home Ltd offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Norton Lodge Care Home Ltd is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the West Midlands
Norton Lodge Care Home Ltd has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.
- Residential care: £850 to £1,150 per week per person, typical range
Indicative figures for the West Midlands, not a quote from Norton Lodge Care Home Ltd. Actual fees depend on the room, the level of care and how it is funded.
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