Mallands Residential Care Home

Logo of Mallands Residential Care Home, a care home in Newton Abbot, Devon, offering older person care, dementia care and physical disability support.

Mallands Residential Care Home is a residential care home in Newton Abbot, Devon (TQ12 5NL). It holds a CQC rating of Outstanding.

About Mallands Residential Care Home

Mallands Residential Care Home is in Newton Abbot in Devon. We provide a home for older people who need support with daily living, including people living with dementia and people with physical disabilities, and we offer respite stays for those needing care for a short period. At our most recent inspection the Care Quality Commission rated us outstanding overall. We are genuinely pleased with that and careful with it too, because a rating describes one particular week and everything that earned it has to carry on happening afterwards. What sits behind it is fairly ordinary. We spend the first weeks learning about a person rather than fitting them into our routine. What they did for a living, what they will not be persuaded to eat, what time breakfast has always been, whether they would rather have company or the door shut and the radio on. Those details are most of what makes a room feel like home. Dementia care here rests on patience and a recognisable day. We avoid surprising people, we keep routines familiar, and when somebody is distressed we look for the cause rather than simply trying to settle them. Relatives usually know what helps and we want to be told. We also take complaints seriously, which sounds minor and is not. Most of what we have improved here began with somebody saying plainly that something was not good enough. Please come and see us and ask us anything you like.

Care provided at Mallands Residential Care Home

Read the full inspection report on the CQC website.

Common questions about Mallands Residential Care Home

Where is Mallands Residential Care Home located?

Mallands Residential Care Home is a residential care home in Newton Abbot, Devon, TQ12 5NL. You can view its exact location and get directions from the map on this page.

What type of care does Mallands Residential Care Home provide?

Mallands Residential Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Respite care. The full list of services is shown on this page.

What is Mallands Residential Care Home's CQC rating?

Mallands Residential Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 4 May 2018. You can read the full CQC report from the link on this page.

Does Mallands Residential Care Home provide dementia care?

Yes. Mallands Residential Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Mallands Residential Care Home offer respite or short-term care?

Yes. Mallands Residential Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Mallands Residential Care Home

Can Mum or Dad stay here if their dementia gets worse?

Yes. Mallands Residential Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Mallands Residential Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Mallands Residential Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Mallands Residential Care Home is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Mallands Residential Care Home has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Mallands Residential Care Home. Actual fees depend on the room, the level of care and how it is funded.

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