Pottles Court

Pottles Court is a residential care home in Exminster, Devon (EX6 8DG). It holds a CQC rating of Outstanding.

About Pottles Court

Pottles Court is a residential care home in Exminster in Devon. We support older people and younger adults, including people living with dementia, people living with mental ill health, people with physical disabilities and people whose sight or hearing is impaired, and we offer respite stays alongside permanent places. Our most recent overall rating from the Care Quality Commission is outstanding. We are proud of that and we are clear that it describes the work of the people on shift rather than anything in a brochure. It is also not a finished job. We keep asking the people who live here and their families what is working and what is not, and we act on what comes back, because a rating from last year means little to somebody making a decision this week. What the rating reflects, we think, is consistency and time. Staff who stay long enough to know people properly. A home where the day is arranged around the people in it rather than the rota. Rooms that are genuinely personal. Visitors welcome without ceremony. Support with washing, dressing, medication, meals and mobility given in a way that leaves somebody their dignity. Supporting people of different ages together takes thought, so we plan individually rather than expecting everybody to fit one pattern. Please come and see us, meet the team and talk to the people living here and their families before you decide anything.

Care provided at Pottles Court

Read the full inspection report on the CQC website.

Common questions about Pottles Court

Where is Pottles Court located?

Pottles Court is a residential care home in Exminster, Devon, EX6 8DG. You can view its exact location and get directions from the map on this page.

What type of care does Pottles Court provide?

Pottles Court is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Pottles Court's CQC rating?

Pottles Court is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 19 December 2017. You can read the full CQC report from the link on this page.

Does Pottles Court provide dementia care?

Yes. Pottles Court supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Pottles Court offer respite or short-term care?

Yes. Pottles Court offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Pottles Court

Can Mum or Dad stay here if their dementia gets worse?

Yes. Pottles Court is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Pottles Court is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Pottles Court offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Pottles Court supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

Pottles Court has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Pottles Court. Actual fees depend on the room, the level of care and how it is funded.

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