New Treetops

New Treetops is a residential care home in Exeter, Devon (EX1 2AG). It holds a CQC rating of Good.

About New Treetops

New Treetops is a residential care home in Exeter supporting adults, including adults with learning disabilities and autism and people with physical disabilities. We also offer planned respite stays. The people who live here are adults with their own lives to lead, and our job is to make those lives possible rather than to manage them. Everybody has their own room, their own routine and a real say in how the house runs. Our staff help with personal care, medicines, meals, money and the ordinary work of a household, and we stand back wherever somebody can manage alone, because independence is easily eroded by being helpful. The particulars are where the work lies. How a person communicates, what makes an environment tolerable, how much notice they need before something changes, which parts of the day they would rather handle themselves, and how they want to be helped with a physical disability are all things we learn from the person rather than assume from a diagnosis. When change cannot be avoided, we prepare for it properly and at their pace. We also support people to have a life beyond the building, keeping up with family and friends and getting to the activities, groups, work or education that matter to them. Our most recent overall rating from the Care Quality Commission is good. Please come and visit, and spend time with the people who already live here.

Care provided at New Treetops

Read the full inspection report on the CQC website.

Common questions about New Treetops

Where is New Treetops located?

New Treetops is a residential care home in Exeter, Devon, EX1 2AG. You can view its exact location and get directions from the map on this page.

What type of care does New Treetops provide?

New Treetops is registered to provide residential personal care, with support that includes Learning disability and autism support, Physical disability support, Respite care. The full list of services is shown on this page.

What is New Treetops's CQC rating?

New Treetops is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 10 July 2026. You can read the full CQC report from the link on this page.

Does New Treetops offer respite or short-term care?

Yes. New Treetops offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about New Treetops

Can Mum or Dad stay here if their dementia gets worse?

No. New Treetops is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. New Treetops is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. New Treetops offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Ask the home. The register does not say which age groups the home supports. Ask the home.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South West

New Treetops has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from New Treetops. Actual fees depend on the room, the level of care and how it is funded.

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