Highlands Borders Care Home
Highlands Borders Care Home is a residential care home in Exeter, Devon (EX1 2QE). It holds a CQC rating of Good.
About Highlands Borders Care Home
We at Highlands Borders Care Home are proud to offer warm, professional residential care in the heart of Exeter, Devon. Nestled within this historic cathedral city in the South West, our home provides a welcoming sanctuary where residents receive compassionate support tailored to their individual needs. Set within the EX postcode area, our care home benefits from the peaceful character of Exeter whilst remaining well connected to the wider Devon community. Families visiting loved ones will find our setting reassuringly homely, offering comfortable communal spaces where residents can socialise, relax, and enjoy the rhythm of daily life in familiar, welcoming surroundings. Our specialisms reflect the diverse needs of the people we care for. Alongside residential care for older people, we provide dedicated dementia care, delivered with patience and understanding by a team who recognise the importance of consistency, kindness, and truly knowing each resident as an individual. We also welcome younger adults and those living with physical disabilities, as well as offering thoughtful support for individuals with learning disabilities or autism. For families needing shorter term arrangements, our respite care provides trusted, temporary support, whether following a hospital stay, during a family holiday, or simply to give regular carers a well earned rest. In practice, this breadth of specialism means residents benefit from a genuinely person centred approach. Care plans are shaped around personal histories, preferences, and abilities, ensuring each individual is supported to live as fully and independently as possible. Families are treated as partners in care, kept informed, listened to, and welcomed into the life of the home. Our commitment to quality is reflected in our CQC Overall rating of Good, with Good ratings achieved across all five domains: Safe, Effective, Caring, Responsive, and Well led. For families, this independent assurance offers peace of mind that the care provided here meets the standards you would rightly expect for someone you love. Choosing a care home is one of the most important decisions a family can make, and we understand the weight of that choice. We warmly invite you to get in touch, ask questions, and discover for yourself the compassionate community we have built at Highlands Borders Care Home. Whatever your loved one's needs, we are here to listen, to reassure, and to help you take the next step with confidence.
Care provided at Highlands Borders Care Home
- Older person care
- Dementia care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 6 May 2020
Read the full inspection report on the CQC website.
Common questions about Highlands Borders Care Home
Where is Highlands Borders Care Home located?
Highlands Borders Care Home is a residential care home in Exeter, Devon, EX1 2QE. You can view its exact location and get directions from the map on this page.
What type of care does Highlands Borders Care Home provide?
Highlands Borders Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Highlands Borders Care Home's CQC rating?
Highlands Borders Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 6 May 2020. You can read the full CQC report from the link on this page.
Does Highlands Borders Care Home provide dementia care?
Yes. Highlands Borders Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Highlands Borders Care Home offer respite or short-term care?
Yes. Highlands Borders Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Highlands Borders Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Highlands Borders Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Highlands Borders Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Highlands Borders Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Highlands Borders Care Home supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the South West
Highlands Borders Care Home has not published its fees yet. These are typical weekly fees for the South West, so you know roughly what to expect before you call.
- Residential care: £1,000 to £1,300 per week per person, typical range
- Dementia care: £1,100 to £1,400 per week per person, typical range
Indicative figures for the South West, not a quote from Highlands Borders Care Home. Actual fees depend on the room, the level of care and how it is funded.
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