Serenity UK
Serenity UK is a residential care home in Purley, Croydon (CR8 1BT). It holds a CQC rating of Good.
About Serenity UK
We at Serenity UK are proud to offer a welcoming residential care home in the heart of Purley, providing thoughtful, person centred support to adults who need a safe and nurturing place to call home. Our home in the CR postcode area of Croydon combines the calm of a leafy South London suburb with easy access to the wider community, giving residents the best of both worlds. Nestled within Purley, our setting benefits from the peaceful, residential character of this well loved corner of London. The surrounding area offers gentle walks, local shops and green spaces, whilst excellent transport links mean loved ones can visit with ease. Inside, we have created a comfortable, homely environment where residents can feel truly at ease, with communal areas that encourage friendship and quieter spaces for reflection or private time with family. Our specialisms centre on residential care, mental health support, care for younger adults, and respite care. For those living with mental health needs, our approach is compassionate and consistent, focused on understanding each person as an individual rather than defining them by any diagnosis. We work closely with residents to build daily routines that feel meaningful, offering encouragement, structure and companionship in equal measure. For younger adults, we recognise that care should feel age appropriate and empowering, supporting independence, personal interests and the pursuit of goals that matter to each person. Our respite care offering provides families and regular carers with peace of mind when a short break is needed. Whether it is planned in advance to allow a holiday, or arranged during a period of recovery or transition, respite guests receive the same warm welcome and attentive support as our permanent residents. Families often tell us how reassuring it is to know their loved one is somewhere safe, engaged and genuinely cared for. In practice, what all of this means is that no two days at Serenity UK look quite the same. We take time to learn what brings each resident comfort and joy, from favourite meals and music to hobbies, faith practices and cherished routines. Our team is committed to gentle, respectful care that preserves dignity at every step, and we place great value on honest, ongoing communication with families so that relatives always feel informed and involved. We were rated Good by the Care Quality Commission at our most recent inspection in May 2023, achieving a Good rating across every one of the five key areas assessed: safe, effective, caring, responsive and well led. For families, this consistency across all domains offers meaningful reassurance. It reflects a home where safety is taken seriously, where care is delivered effectively by a capable team, where kindness is at the heart of daily life, where support responds to the changing needs of each individual, and where leadership sets a clear and caring tone throughout the home. Choosing a care home is one of the most important decisions a family can make, and we understand the weight of that choice. If you are exploring options for a loved one in Purley, Croydon or the wider South London area, we warmly invite you to get in touch. We would be delighted to answer your questions, share more about life at our home, and arrange a visit so you can experience the atmosphere for yourself. Whatever stage you are at in your search, please know that you are welcome here, and that at Serenity UK your loved one will always be treated with the care, respect and understanding they deserve.
Care provided at Serenity UK
- Mental health care
- Younger adults care
- Respite care
- Last CQC inspection: 20 May 2023
Read the full inspection report on the CQC website.
Common questions about Serenity UK
Where is Serenity UK located?
Serenity UK is a residential care home in Purley, Croydon, CR8 1BT. You can view its exact location and get directions from the map on this page.
What type of care does Serenity UK provide?
Serenity UK is registered to provide residential personal care, with support that includes Mental health care, Younger adults care, Respite care. The full list of services is shown on this page.
What is Serenity UK's CQC rating?
Serenity UK is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 May 2023. You can read the full CQC report from the link on this page.
Does Serenity UK offer respite or short-term care?
Yes. Serenity UK offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Serenity UK
Can Mum or Dad stay here if their dementia gets worse?
No. Serenity UK Limited is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Serenity UK Limited is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Serenity UK Limited offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Serenity UK Limited supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the London
Serenity UK Limited has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.
- Residential care: £1,150 to £1,500 per week per person, typical range
Indicative figures for the London, not a quote from Serenity UK Limited. Actual fees depend on the room, the level of care and how it is funded.
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