Qualities Services
Qualities Services is a residential care home in London, Croydon (SE25 4ES). It holds a CQC rating of Good.
About Qualities Services
We at Qualities Services are proud to offer a welcoming residential care home in London, providing specialist support for adults with learning disabilities and autism, as well as respite care for those who need it. Nestled within the London Borough of Croydon, our home is designed to be a place where every resident feels valued, understood, and truly at home. Our setting in the SE postcode area places us within easy reach of the wider community, allowing residents to remain connected to local amenities, green spaces, and the vibrant life of south London. The surrounding area of Croydon offers a familiar and comforting backdrop for both residents and visiting family members, with good transport links making it straightforward for loved ones to stay closely involved in day to day life at the home. We specialise in supporting adults living with learning disabilities and autism, and we understand that every person we care for is an individual with their own preferences, routines, and aspirations. Our approach is rooted in person centred support, which means we take the time to understand each resident's unique way of engaging with the world. From communication styles to sensory sensitivities, from favourite activities to daily rhythms, we build our care around the person rather than expecting the person to fit into a system. Families can feel reassured knowing that their loved one is supported by a team committed to promoting independence, dignity, and meaningful daily living. In addition to our long term residential care, we offer respite care for those moments when families need short term support. Respite stays can be a lifeline for family carers, providing time to rest, recharge, or attend to other commitments, whilst knowing that their loved one is in a safe and understanding environment. For the person staying with us, respite is an opportunity to enjoy new experiences, socialise, and benefit from the same high quality care our permanent residents receive. At our most recent inspection by the Care Quality Commission in May 2019, we were awarded an overall rating of Good. We received Good ratings across the Effective, Caring, Responsive, and Well led domains, reflecting the compassion of our team, the responsiveness of our care planning, and the strength of our leadership. The Safe domain was rated as Requires Improvement, and we take that feedback seriously as part of our ongoing commitment to continuous improvement. We believe that being open about our inspection outcomes is part of building the trust that families rightly expect when choosing a home for someone they love. Choosing a care home is one of the most important decisions a family can make, and we recognise the weight of that choice. If you are exploring options for a family member who lives with a learning disability or autism, or if you are considering a short respite stay, we would be delighted to hear from you. Please get in touch to arrange a visit, ask questions, or simply have a conversation about what your loved one needs. At Qualities Services, our door is open, and we are here to walk alongside you and your family every step of the way.
Care provided at Qualities Services
- Learning disability and autism support
- Respite care
- Last CQC inspection: 21 May 2019
Read the full inspection report on the CQC website.
Common questions about Qualities Services
Where is Qualities Services located?
Qualities Services is a residential care home in London, Croydon, SE25 4ES. You can view its exact location and get directions from the map on this page.
What type of care does Qualities Services provide?
Qualities Services is registered to provide residential personal care, with support that includes Learning disability and autism support, Respite care. The full list of services is shown on this page.
What is Qualities Services's CQC rating?
Qualities Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 21 May 2019. You can read the full CQC report from the link on this page.
Does Qualities Services offer respite or short-term care?
Yes. Qualities Services offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Qualities Services
Can Mum or Dad stay here if their dementia gets worse?
No. Qualities Services Ltd is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.
Is there a nurse on site if health needs change?
No. Qualities Services Ltd is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Qualities Services Ltd offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Ask the home. The register does not say which age groups the home supports. Ask the home.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the London
Qualities Services Ltd has not published its fees yet. These are typical weekly fees for the London, so you know roughly what to expect before you call.
- Residential care: £1,150 to £1,500 per week per person, typical range
Indicative figures for the London, not a quote from Qualities Services Ltd. Actual fees depend on the room, the level of care and how it is funded.
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