Scotia Heights
Scotia Heights is a nursing home in Stoke On Trent, Stoke-on-Trent (ST6 4HA). It holds a CQC rating of Good.
About Scotia Heights
Scotia Heights is a nursing home in Stoke on Trent. We provide nursing care for older people and younger adults, and we support people living with dementia, people with a physical disability and people managing a mental health condition. Respite stays are available alongside permanent places. Night time is where a good many homes quietly fall short, so it is worth describing. There are nurses on duty through the night, people are not woken for the convenience of a routine, and anybody awake at three in the morning can have a cup of tea and somebody to sit with. Being unable to sleep is not a problem to be settled. Through the day we try to keep clinical care in proportion. Medication, skin care, nutrition and pain are managed closely, but nobody's life should be reduced to a set of observations. People are helped to dress properly, eat well, get outside and see whoever they want. For those living with dementia, we work from the person's history rather than the diagnosis, and we expect staff to understand the difference. Our most recent overall rating from the Care Quality Commission is good. Families are welcome to visit at any hour, and we would suggest coming more than once before deciding anything.
Care provided at Scotia Heights
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Respite care
- Last CQC inspection: 11 January 2022
Read the full inspection report on the CQC website.
Common questions about Scotia Heights
Where is Scotia Heights located?
Scotia Heights is a nursing home in Stoke On Trent, Stoke-on-Trent, ST6 4HA. You can view its exact location and get directions from the map on this page.
What type of care does Scotia Heights provide?
Scotia Heights is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.
What is Scotia Heights's CQC rating?
Scotia Heights is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 11 January 2022. You can read the full CQC report from the link on this page.
Does Scotia Heights provide dementia care?
Yes. Scotia Heights supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Scotia Heights offer respite or short-term care?
Yes. Scotia Heights offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Scotia Heights
Can Mum or Dad stay here if their dementia gets worse?
Yes. Scotia Heights is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
Yes. Yes. Scotia Heights is registered to provide nursing care, so registered nurses are part of the team.
Can they try a short stay before deciding?
Yes. Yes. Scotia Heights offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
Yes. Yes. Scotia Heights supports younger adults as well as older people.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the West Midlands
Scotia Heights has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.
- Residential care: £850 to £1,150 per week per person, typical range
- Dementia care: £950 to £1,250 per week per person, typical range
- Nursing care: £1,100 to £1,400 per week per person, typical range
Indicative figures for the West Midlands, not a quote from Scotia Heights. Actual fees depend on the room, the level of care and how it is funded.
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