Cream Home Care

Cream Home Care is a home care agency in Stoke-on-trent, Stoke-on-Trent (ST1 4JH).
About Cream Home Care
Cream Home Care is a home care agency in Stoke on Trent, supporting adults in their own homes across the city. The people we work with are a broad mix: older people and younger adults, people living with dementia, adults with a learning disability and autistic adults, people with a physical disability or a sensory impairment, and people managing a mental health condition. That range means there is no single way of working, and we plan each person's support individually rather than fitting them to a standard pattern. We are registered with the Care Quality Commission and have not yet been given an overall rating. We prefer to say that openly and ask families to judge us on the practical measures: whether we arrive when we said, whether the same care workers keep coming back, and whether somebody who knows the situation answers the phone when something goes wrong. Support is agreed with the individual and with anyone they want involved, written in plain words and revisited as circumstances change. Where somebody communicates without speech, we learn how they do it rather than guessing. If you are arranging support at home in the city, please get in touch and we will be straightforward about what we can offer.
Care provided at Cream Home Care
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
Read the full inspection report on the CQC website.
Common questions about Cream Home Care
Where is Cream Home Care located?
Cream Home Care is a home care agency based in Stoke-on-trent, Stoke-on-Trent (ST1 4JH), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Cream Home Care provide?
Cream Home Care is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
Does Cream Home Care provide dementia care?
Yes. Cream Home Care supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Cream Home Care
Can they support someone living with dementia at home?
Yes. Yes. Cream Home Care Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Cream Home Care Limited covers roughly 10 miles from Stoke-on-trent.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the West Midlands
Cream Home Care Limited has not published its fees yet. These are typical hourly rates for the West Midlands, so you know roughly what to expect before you call.
- Home care (per hour): £26 to £31 per hour, typical range
Indicative figures for the West Midlands, not a quote from Cream Home Care Limited. Actual fees depend on the room, the level of care and how it is funded.
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