Norley Hall Care Home
Norley Hall Care Home is a residential care home in Wigan, Wigan (WN5 9LP). It holds a CQC rating of Good.
About Norley Hall Care Home
Norley Hall Care Home provides residential care in Wigan for older people, including a good number of people living with dementia. We offer permanent places and shorter respite stays. We try to run the home at the pace of the people in it. People get up when they wake, eat what they like, and spend the day as they want to. The help covers washing and dressing, medication, meals cooked here, mobility and all the small practical things that become difficult alone, given in a way that leaves somebody their privacy and their dignity. Dementia care here rests on steadiness rather than on any particular method. Familiar staff, a predictable shape to the day, and rooms that are easy to make sense of do more to settle a person than anything else available to us. We take the view that behaviour is nearly always communication, and the useful question is what someone is trying to tell us. Wigan is home for most people living here and we keep those threads going, with visits from local groups, trips out and family welcome whenever they want to come. Our most recent overall rating from the Care Quality Commission is good. Please ring us if you would like to look round.
Care provided at Norley Hall Care Home
- Older person care
- Dementia care
- Respite care
- Last CQC inspection: 5 December 2019
Read the full inspection report on the CQC website.
Common questions about Norley Hall Care Home
Where is Norley Hall Care Home located?
Norley Hall Care Home is a residential care home in Wigan, Wigan, WN5 9LP. You can view its exact location and get directions from the map on this page.
What type of care does Norley Hall Care Home provide?
Norley Hall Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Norley Hall Care Home's CQC rating?
Norley Hall Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 December 2019. You can read the full CQC report from the link on this page.
Does Norley Hall Care Home provide dementia care?
Yes. Norley Hall Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Norley Hall Care Home offer respite or short-term care?
Yes. Norley Hall Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Questions families ask about Norley Hall Care Home
Can Mum or Dad stay here if their dementia gets worse?
Yes. Norley Hall Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move.
Is there a nurse on site if health needs change?
No. Norley Hall Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.
Can they try a short stay before deciding?
Yes. Yes. Norley Hall Care Home offers respite and short stays, which is a good way to see whether the home is the right fit.
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.
Do they take younger adults as well as older people?
No. Norley Hall Care Home is registered for older people. Younger adults are not listed.
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Typical weekly fees in the North West
Norley Hall Care Home has not published its fees yet. These are typical weekly fees for the North West, so you know roughly what to expect before you call.
- Residential care: £800 to £1,050 per week per person, typical range
- Dementia care: £900 to £1,150 per week per person, typical range
Indicative figures for the North West, not a quote from Norley Hall Care Home. Actual fees depend on the room, the level of care and how it is funded.
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